配送ポリシー
Shipping Policy
Order Processing All orders are handmade with care and dispatched within 2–5 working days.
UK Shipping
- Standard Delivery (Royal Mail Tracked 48) — £3.25 or £4.25 depending on item size. Usually arrives within 2–3 working days after dispatch.
- Faster Delivery (Royal Mail Tracked 24) — £4.25 or £5.25 depending on item size. Aims for the next working day after dispatch, though this is not guaranteed.
- Small parcels: £1.50 | Large parcels: £8.00
- Free standard shipping on UK orders over £25
Europe Shipping to Europe is £10–£12 depending on destination.
USA & Canada Shipping is £12. Additional small crochet items ship for approximately £1 each.
Australia & New Zealand Shipping is £14–£18 depending on destination.
Rest of World Shipping is £14–£20 depending on destination.
Delivery times for international orders vary by destination and may be subject to local customs processing.
All Snuggly Stitches items are lovingly handmade to order in the UK.
Processing & dispatch Please allow 3–5 working days for your order to be made and dispatched. During busy periods (e.g. Christmas, Valentine's Day), this may be slightly longer — we'll always keep you updated.
UK delivery Orders are sent via Royal Mail and typically arrive within 1–3 working days of dispatch. You'll receive a confirmation email when your order is on its way.
Total estimated delivery time: 4–8 working days from order
International shipping We currently ship to selected international destinations. Delivery times vary by country — please allow 7–21 working days. Import duties and taxes may apply and are the responsibility of the buyer.
Order queries If your order hasn't arrived within the expected timeframe, please get in touch at [your email address] and we'll look into it for you